On June 4, 2019, Airbnb changed the service fee structure in order to remain competitive in the vacation rental space, especially with Booking.com, one of the largest travel e-commerce giants that has never charged guests fees to its consumers. According to Skift.com, “under the new business model, property managers that create accounts starting June 4…
December 24, 2018
When to give a refund after a cancellation on Airbnb
One of the questions I get often is: “When is it ok to give a refund after a cancellation on Airbnb?” Or, “should I refund an Airbnb guest who cancels?” This is a valid question and one that depends on how strongly you want to enforce your policy. Strict cancellation policy I normally have a…
August 12, 2018
Airbnb Cancellation Policy: What’s Best for You and Your Guests?
When you are an Airbnb host cancellations are going to happen. They are annoying and often rather inconvenient, but a necessary part of the process. As a smart business person, you’ll want to do all that you can to make sure your interests are taken care of while providing a great guest experience for your…